This privacy policy explains how we collect, use, and safeguard your personal data when you use our website. We respect your privacy and comply with South African regulations.

Information We Collect

We only collect information necessary to respond to your queries or provide our services. This may include:

• Contact details such as your name, email address, and phone number when you submit a form or contact us directly.
• Details about your enquiry or request, including any information you choose to provide in correspondence.
• Technical data such as your IP address, browser type, and how you interact with our website for security and analytics.
• Cookies and similar technologies that help us understand website usage and improve user experience.

How We Use Your Information

We use your information solely to communicate with you and improve our service. Specifically, we may:

• Respond to your queries and provide relevant information about our approach or services.
• Improve website functionality and understand which pages are most useful to visitors.
• Ensure the security of our website and protect against misuse or unauthorised access.
• Comply with legal obligations and local data protection laws as required in South Africa.

Legal Basis for Processing

We process your personal information lawfully and transparently, as outlined by POPIA.

Our legal basis for processing is your consent when you submit a form or contact us, and our legitimate interest in maintaining website functionality and responding to your requests.

Sharing Your Information

Your data is not sold or shared for unrelated purposes. We only share information if:

• It is required by law or regulation, such as requests from authorities or in response to legal process.
• Service providers assist us with website hosting or technical support under strict confidentiality.
• There is a need to protect our rights, property, or safety, or that of others, as permitted by law.

Data Security

We use reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access, or disclosure. Despite these efforts, no method of transmission or storage is completely secure, so we cannot promise absolute security.

Your Rights

You have rights under South African law regarding your personal data. You may:

• Request access to your information and receive a copy of the personal data we hold.
• Request correction of any inaccurate or incomplete information about you.
• Request that we delete your data, restrict its use, or object to certain processing activities.
• Withdraw your consent at any time if processing is based on your consent.

Cookies and Tracking

Our website uses cookies for essential functionality and to help us understand how visitors interact with our site. You may adjust your browser settings to manage cookies, but this may affect your experience.

See cookie policy See cookie policy

Contact Us

If you have questions about this privacy policy or your personal data, please contact us using the details below.

Policy Changes

We may update this policy to reflect changes in law or our practices. Please check back periodically for the most current version.